? Identify incoming calls and display a pop-up window with the contact?s record.
? Use Scheduled Call Lists to clear the Activities after each call. This makes it almost effortless to maintain your database for both Scheduled Calls and Activities.
? Use Skype for both inbound and outbound calls using just your computer, ACT! and TAPI.NET.
? Create activities for unanswered incoming calls with the option to send it directly to your PDA if you have wireless synchronization (i.e. Blackberry handheld).
? Schedule Activities in the future with a single click. Activities scheduled on a weekend will prompt you for a confirmation and give you the option to reschedule for the next business day.
? Use your PBX or switchboard to identify and record external and internal calls.
? Display a secondary contact?s information as part of the Call Contact pop-up window if it has been associated to the primary contact.
Incoming Calls
No headset
When taking a call, a click of the mouse confirms the contact, starts the timer, displays the contact and creates a history.
With headset
Click on the contact to accept the call, start the timer and make a history entry.
Do not accept
The call is logged in the history and an activity (telephone call) created.

Outgoing calls
Scheduled call
A call is scheduled directly from the To Do list in ACT! Clicking on the call opens the contact, disables the activity and creates a log. If the contact cannot be reached, the activity is postponed.
Spontaneous call
Make a spontaneous call from the contact, a Web site or an e-mail and automatically create a log. If the contact cannot be reached, a new activity is created.
Incoming Calls
No headset
When taking a call, a click of the mouse confirms the contact, starts the timer, displays the contact and creates a history.
With headset
Click on the contact to accept the call, start the timer and make a history entry.
Do not accept
The call is logged in the history and an acti