Voicent Agent Dialer is a semi-automatic computer-to-phone dialer. It assists marketing or sales people for telemarketing campaigns. It can rapidly dial a phone number by pressing a key or clicking of a mouse. Once connected, you can talk on the line, play pre-recorded audio files, and record conversations. It also allows you to transfer a call to another line. AgentDialer helps to generate leads, reduce work load and boredom, save your voice, increase productivities.

Key features include:
- Dial a phone number at the press of a key and connect to the live person on the line
- Play a pre-recorded message by clicking on the message button. Speak to the recipient or to play a pre-recorded voice message
- Transfer call to another phone number to let someone else to continue the conversation while you can move on with your call list
- Play audio message - Leave a pre-recorded voice message for answering machines
- Record phone conversations partially or entirely
- Install multiple pre-recorded messages
- Skip calls by selecting a different row
- Spreadsheet editing: add/remove row and column
- Do-not-call scrubber
- Import call list
- Export call list
- Copy-paste call list
- Type in notes for the phone call

Agent Dialer is also referred as a force dialer.