Priority support is intended primarily for corporate customers who wish to have a guaranteed response to their questions within 24 hours, even during weekends and holidays. While all our products come with free technical support and the maximum 48-hour response time, only priority support customers are guaranteed to enjoy the quickest service possible. Priority support is offered on a per-company basis It costs US 99.95 per year per company, regardless of the product and the number of licenses that your company owns.Please note that technical support is offered by e-mail only currently we dont offer phone support. Thanks for your purchase. Youve made a successful choice.